Call customers from your PATLive business number with the PATLive Flex Mobile App. Stay professional, protect your personal number, and connect on the go.
The PATLive Mobile App, powered by the PATLive Flex Platform, makes it easy to place outbound calls directly from your business number. That means you can call customers from the same professional number they already recognize — not your personal cell phone.
How Outbound Calling Supports Your Business
- Protect your privacy – Keep your personal number separate from your business.
- Stay professional – Every call shows your PATLive business number.
- Work on the go – Call customers from anywhere, anytime using the mobile app.
- Simplify communication – Use one number for inbound and outbound calls, texts, and voicemail.
How to Place an Outbound Call
- Open the PATLive Mobile App
- When you first sign in, you’ll land on the outbound calling screen by default.
- Return to the Outbound Calling Screen (if needed)
- If you’ve navigated away, tap the 9-dot icon in the bottom center of the app to return.
- Choose Your Outbound Number
- At the top right, you’ll see the phone number you’re calling from.
- Tap the downward arrow to switch to another number on your account (if you have permission).
- Select a Contact or Dial Manually
- Tap the person icon (top left above the dial pad) to choose a saved contact.
- Or, use the keypad to manually enter a number.
- Start the Call
- Tap the large blue Call button at the bottom of the screen.
Important: Outbound Calling Permissions
You won’t be able to place outbound calls unless your user permissions are set for the phone number you’re dialing from.
- By default, outbound call permissions usually mirror your inbound call permissions.
- If you don’t have inbound call access on a number, you may need to manually enable outbound permissions.
- If you’re unsure, our customer service team can check and update your permissions for you.